Privacy policy AVG.

We take your privacy seriously!                                            1-12-2024

 

Becx Machines B.V. developed a privacy policy on 1 May 2018, it was updated on 16 April 2020.

 

Why do you collect my data?

We use your data to look back at what was bought and/or repaired and when, for warranty requests, to improve our products and services, to provide support, and to send notifications, offers and promotions.

We use data that allows you to be identified (called personal data) for the following:

  • Enable you to purchase and download products, access services and participate in offered activities
  • Provide you with information about new and updated products and services, and other information you have requested
  • Provide you with information via email, phone or app
  • Send you newsletters, informative emails or other information about Becx Machines
  • Passing on your address details to dealers/dealers, in response to your request, so that they can contact you.

We use data that does not allow you to be identified (called non-personal data) for various purposes, such as improving our products and services. For example, we may use non-personal data to create anonymous data profiles and offer segmented marketing, to generate statistical data, to improve and manage our current products and create new ones.

You can rest assured that we safeguard the information we collect. If you use our products or services, you agree to your information being collected, used and shared in accordance with this Privacy Policy. Unless otherwise stated in the specific product, this Privacy Policy applies to all of Becx Machines’ products and services.

 

How do you collect my information?

We collect information in three ways: when you provide us with information, when we receive it from third parties, or via the internet.

 

What do you collect that allows me to be identified?

Some of the information we collect (called personal data) can identify you. Personal data includes, for example, your name or your email address.

Some personal data we only collect if you provide it to us. This may include your name, address, email address, phone number, and if you buy our products, your payment details.

This may happen when you:

  • Create a user account on the website, place an order, rent an item or register a product
  • Requesting product support or other services
  • Request information about products

We collect some personal information automatically when you use our website or our products. This may include some of the following types of information:

  • Your IP address
  • User and account names and related information
  • Phone number
  • Device IDs, such as serial numbers
  • Product licence and identification numbers
  • Geographical location based on local information from GPS WIFI communication networks.

Unless we need the data in connection with personal identifying characteristics, we make the data we collect anonymous and store it in such a way that you cannot be identified. For example, when we collect your IP address, we may make it anonymous by masking the last group of digits (e.g. change 192.168.1.1 to 192.168.XXX).

What do you collect that prevents me from being identified?

We collect many types of data through which you cannot be identified (called non-personal data). While we cannot list every type of non-personal data we collect, we have tried to indicate below the types of non-personal data we collect with associated examples so you can see what we mean.

We collect non-personal data to improve our products and services, such as:

Information about where our products and services are used, including approximate location, postcode, area codes.

Do you share my data?

Yes, but only in specific situations. We do not sell or rent your personal data to third parties.

We may share your personal data in the following circumstances:

  • When necessary to provide the product or service you have requested, such as address information for a dealer/dealer;
  • When authorised by law or necessary to comply with a legal process;
  • When necessary to protect and defend the rights or property of Becx Machines, including the security of our products and services;
  • When necessary to protect the personal safety, property or other rights of the public, of Becx Machines or of its customers or employees;
  • When related to a sale of all or part of our business.

If we are legally compelled to disclose your personal data to a third party, we will take all commercially reasonable steps to inform you in advance, unless prohibited by law. If we are involved in a merger, acquisition or sale of assets, we will comply with this Privacy Policy and all affected users will be informed if we transfer personal data to third parties or if personal data becomes subject to a different privacy policy.

 

What rights do I have in relation to my data?

You have the right to ask us about the personal data we process about you, the purpose and nature of the processing and information about who we share it with.

You have the right to ask us at any time to update, correct or delete your personal data (if it does not affect the services we provide to you).

We may reject requests if they are unreasonable, repetitive or require unreasonable effort. If you ask us to delete your data, we may keep your personal data for up to six weeks after you unsubscribe from us in writing as a customer.

You have the right to opt out of the use or collection by us or third parties of certain data, including personal data and non-personal data, by sending an email to info@becxmachines.com

You have the right to unsubscribe from newsletters or other information you receive from us by email at any time. To do so, please send an email to info@becxmachines.com

You have the right to expect us to protect and secure your personal information. We work hard to protect Becx Machines and our customers from unauthorised access or unauthorised alteration, disclosure or destruction of the data we hold, in particular:

 

  • We adhere to this Privacy Policy at all times with respect to any data we collect from you
  • We limit the use and disclosure of your personal information and ensure that anyone with whom we share such information treats it with the privacy and security it deserves.
  • We have put in place physical and administrative procedures to safeguard and secure the information we collect.

 

International regulations

Specific privacy policies apply to Becx Machines B.V. because of international regulations with countries outside Europe.

 

What changes have you made recently?

We reserve the right to amend this Privacy Policy at any time and indicate the date on which the Privacy Policy was last amended. If significant changes have been made, we highlight those changes and do our best to notify you. We also keep previous versions of this Privacy Policy in our archives for you to review.

Changes to our Privacy Policy since the last version are:

16-04-2020; removed sister company data.

 

How can I contact you?

If you have any questions about this policy or the above, please email info@becxmachines.com. You can contact us by post at this address:

 

Becx Machines BV

De Sonman 35

5066 GJ  MOERGESTEL (NL)